Self-made: the story of a portable self-storage company.
In 2002, we began with an idea and a commitment. The idea was to provide moving and storage solutions. The commitment was to do it better than anyone else. Of course, there are other portable storage and mobile storage companies out there, but we saw plenty of room for improvement.
Throughout 2003, we investigated all current moving and storage solutions, explored and determined what customers want and need, developed an innovative new system—and then tested all the components.
The first two SMARTBOX test locations opened their doors in mid-2003 in two Virginia cities: Richmond and Fredericksburg. SMARTBOX quickly responded to an enthusiastic customer reception and a stream of orders. Residential and business customers loved the fact that SMARTBOX storage containers were delivered to their door and they could pack at their convenience. Immediately, people realized there were unlimited ways to utilize SMARTBOX for their moving and storage needs. Within just a couple of months, hundreds of people had rented SMARTBOX containers and gave the system rave reviews. We soon knew we had a viable business with the potential for significant growth.
Realizing we had a potential to grow SMARTBOX quickly on a large scale, we continued developing the Richmond and Fredericksburg locations and designed our systems to allow for a national expansion by franchising. The operational and legal work began immediately. SMARTBOX Portable Self Storage, LLC, a Virginia corporation, is privately owned and was founded in September 2003. Franchise sales began in July 2004. By the end of 2004, SMARTBOX had completed the signing of four franchise agreements and had three locations open. Today, we proudly serve over 60 million customers nationwide with new locations opening every day.
Due to increased customer awareness and demand by customers, SMARTBOX promptly introduced the SMARTBOX Long Distance program, our long-distance moving solution. We are currently providing these services to over 65+ markets throughout the United States.
Today SMARTBOX is a leading provider of portable moving and storage services to residential and commercial customers through its network of franchise locations. Based in Richmond, Virginia, SMARTBOX offers simple, smart and affordable solutions for individuals and businesses alike.